Dokwise
About Dokwise
Dokwise is built for one purpose: to make patient communication simple, fast and reliable for every clinic. Healthcare in Southeast Asia runs on messaging, schedules, and human coordination, yet most clinics still work through scattered WhatsApp chats, spreadsheets and manual follow ups. We created Dokwise to solve this problem at its foundation.
The team behind Dokwise has spent more than a decade building digital health systems across Southeast Asia. From managing hundreds of thousands of patient interactions to running multi country operations, we have lived the challenges that clinics face every day. Dokwise is the result of that experience turned into a product that is simple to use, trusted and designed for real clinical workflows.
Who We Are
Health AI Labs Pte. Ltd. is a Singapore based technology company focused on modernizing patient communication and clinic operations. Our team brings a combination of:
We work closely with practicing clinicians and independent healthcare operators to ensure the product feels natural from day one.
- strong engineering experience
- leadership roles in digital health and care delivery
- deep understanding of clinic operations across Indonesia and the region
- expertise in privacy, security and compliance
- product design shaped by real doctors, nurses and admin teams
Our Advisors
We are supported by advisors with backgrounds in:
Their experience helps us make Dokwise practical, safe and aligned with the way real clinics operate.
Names are not listed publicly to keep the focus on the product and to preserve privacy, but every advisor actively contributes to the direction and quality of the platform.
- general practice and specialist medicine
- clinic operations and home care
- health system integration in Indonesia
- enterprise security and data protection
- AI systems design and automation
Our Values
Trust first
Healthcare runs on confidentiality. Security, privacy and reliability guide every decision we make.
Clarity and simplicity
Clinics are busy environments. Dokwise removes complexity rather than adding to it.
Local first
We design for the real workflows of Southeast Asia: WhatsApp heavy, fast moving and resource constrained.
Continuous improvement
We listen, iterate and refine the product with every clinic we onboard.
Respect for time
We believe that time saved for staff is time given back to patients.
Our Mission
To give every clinic in Southeast Asia a modern front desk that responds quickly, coordinates smoothly and works around the clock.
A front desk that frees teams from manual work so they can focus on care, not administration.
Our Vision
A unified communication layer for healthcare where messages, bookings and intelligent assistance work together seamlessly.
A world where every patient experiences fast, accurate and consistent communication, no matter which clinic they visit.